Yes, this is the only provider I will use. The website is great, easy to navigate, and the customer service is fast, courteous, and helpful with my questions! Whether it’s an order or a question, they handle it in a timely manner. They keep me informed every step of the way, even when the dolls go through customs. In five years, I have ordered six dolls and countless accessories from them and have never had a problem. I highly recommend this site. I’m already working on my next doll!